The first hour of your event should not be the hardest.
Registration problems are small problems that all show up at once, at the worst possible time. Here is what we are set up to prevent — and what we do about it.
Long check-in queues
Guests arrive within the same fifteen minutes, and a slow desk becomes the story of the morning.
A desk built for your arrival window
Attendee lists are loaded and checked in advance, badges are ready to print, and the desk is laid out so more than one guest can be processed at a time.
Misspelled or missing name badges
Pre-printed badges end up in the wrong pile, names get misread, and someone always ends up writing on a label with a marker.
Printed on site, proofed in advance
Badges print as each guest arrives, from a list we have already reviewed with you. If something needs fixing, it takes a few seconds at the desk.
Last-minute attendee changes
Walk-ins, substitutions and title changes arrive just before the doors open, and there is no clean way to handle them.
Walk-ins and corrections are expected
We build room for on-site registrations, swaps and last-minute edits into the workflow, with spare badge stock on hand.
Volunteers and equipment to manage
Printers, scanners, laptops, cables — and a volunteer who has never used any of it.
We bring the setup and run it
Equipment, layout, signage and on-site operation are ours to handle. Your volunteers greet guests instead of troubleshooting printers.
Not knowing who actually attended
A stack of printed lists and a rough head count is not a record.
A clear report after the event
You receive check-in counts, walk-ins and no-shows in a straightforward report afterwards — no interpretation required.
Services
Everything the registration desk needs, handled by one team.
Four services that usually end up split between a planner, a volunteer lead and a laptop. We take the whole desk.
01
Attendee Check-In
Guests are found and moving in seconds, whether they scan a QR code or simply give their name.
QR code and name-lookup check-in
Desk layout sized to your arrival pattern
Walk-ins and on-site additions handled
02
On-Site Badge Printing
Badges print as guests arrive — accurate, professional, and never pre-sorted into the wrong pile.
4 × 3 in monochrome thermal badges
Name, organization, role and language
Spare stock on hand for last-minute changes
03
Registration Desk Management
We arrive early, set up the desk, run it through the arrivals, and take it all down afterwards.
Equipment, cabling and signage
On-site technical support throughout
Bilingual guest greeting available
04
Attendance Reporting
Know who came, who registered at the door, and who did not show up.
Check-in and walk-in counts
No-show and registration summary
Delivered in a simple file after the event
Pricing
Clear pricing, published up front.
One operator, one station, one flat rate for the first 50 attendees. No software to buy and no surprise line items.
Starter
From
$550per event
Up to 50 attendees · one operator · one station · up to four hours of staffed registration
Above 150 attendees, we quote after reviewing arrival peaks and staffing.
Optional add-ons
Extra event hours
$100 / hour
Booking within 72 hours
+ $100
Second event day
From $400, plus materials
Premium colour badges
Custom quote
Extra operator or station
Custom quote
Travel beyond the service area
Custom quote
A 50% deposit confirms the booking.
Prices in CAD, before applicable taxes. Introductory pricing, confirmed in a written quote.
How It Works
Three steps, and the desk is off your list.
The process is deliberately simple. Most of the work happens before your guests ever arrive.
01
Tell us about your event
Your date, venue, expected attendance, and what the registration desk needs to do. A short call or a few emails is enough to start.
02
We prepare your registration setup
Attendee list handling, badge templates, equipment, and a check-in workflow built around your room and your arrival pattern.
03
We handle check-in on event day
We arrive early, set up, run the desk and stay until arrivals settle — leaving your team free to look after guests and programming.
Everything is confirmed in writing before the event, including what we need from you and when.
Who We Work With
Events where the first impression matters.
We focus on small and medium-sized events — typically 50 to 150 attendees — across Ottawa and Gatineau. Larger events are quoted after we check arrival peaks and staffing.
Professional associations
Annual conferences, annual general meetings and member events where names matter.
Corporate conferences
Internal summits, client days, training events and team offsites.
Industry seminars
Half-day and full-day sessions with short, sharp arrival windows.
Nonprofit events
Forums, fundraisers and community gatherings that need to look professional on a careful budget.
Workshops & networking events
Smaller sessions where every guest still deserves a smooth welcome.
Why Choose Us
A local team, one point of contact, no guesswork.
What you can expect when you work with us — stated plainly, so you can hold us to it.
Local to Ottawa
We are here before, during and after your event — not a national call centre and not a marketplace.
One point of contact
You talk to the person running your registration, from the first quote through to the post-event report.
Equipment and setup handled
Printers, scanners, badge stock, laptops and cabling. We bring it, set it up, and take it away.
Flexible for smaller events
You do not need a thousand attendees to get professional check-in. Our setup is built for events starting around 50 guests.
Bilingual English & French
On-site support for your guests and your team, in whichever language they are comfortable.
Published pricing
The starter rate is on the site, and your final quote is confirmed in writing before you commit.
Frequently Asked Questions
Practical answers, before you ask.
If your question is not here, ask it in the form below. You will get a straight answer.
We are set up for small and medium-sized events, typically 50 to 150 attendees. Larger events are quoted after we check arrival peaks and staffing. If your event falls outside that range, tell us anyway — we will be honest about whether we are the right fit.
Do you provide all the equipment?
Yes. Check-in computers, badge printers, badge stock and holders, scanners and cabling are all part of the service. We confirm the exact setup with you in advance and bring everything needed to run the desk.
Can you work with our existing registration platform?
In most cases, yes. We check guests in from whatever attendee data you can provide — an export from your registration platform is usually all we need. We confirm the details with you before the event, so compatibility is never left to be figured out on the day.
Can attendees register on arrival?
Yes. Walk-in registration, on-site additions and last-minute corrections are handled at the desk. Tell us how you would like walk-ins treated and we will build it into the workflow.
Can you handle last-minute badge changes?
Yes. Because badges are printed on site rather than in advance, a name correction, title change or role update takes a few seconds instead of a hand-written badge.
Do you serve Gatineau?
Yes. Our service area covers Ottawa and Gatineau. Travel within the Ottawa–Gatineau area is stated up front in your quote, so there are no surprises afterwards.
How far in advance should we book?
Four to six weeks is comfortable and gives us time to prepare badge templates and the check-in workflow properly. Shorter timelines are often possible — ask, and we will tell you what is realistic.
How is pricing determined?
Pricing is published: the starter rate is $550 for up to 50 attendees, plus $3 per attendee over 50. At 150 attendees the price is $850; above 150 we prepare a custom quote after a capacity check. A 50% deposit confirms the booking, and all prices are before applicable taxes.
Is colour badge printing included?
Standard badges are 4 × 3 in monochrome thermal prints. Premium colour badges are quoted separately.
Planning an event in Ottawa or Gatineau?
Tell us the date and what you need. We will tell you exactly how we would run your registration — and what it would cost. Rates start at $550 per event for up to 50 attendees.
Tell us about your event.We'll get back to you with a tailored quote.
The more you can tell us now, the more useful the first reply will be. A date and a rough attendee count is enough to begin.
Thank you — your request has been sent.
We have received your inquiry and will get back to you with a tailored quote, usually within one business day.
Your email draft is ready.
Your email application should have opened with your inquiry filled in. Send it and we will get back to you. If nothing opened, email us at hello@badgelane.ca.